Exocad and 3Shape Dental CAD/CAM Software for Clinics and Labs

1. General ProvisionsThis Privacy Policy is prepared in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation, GDPR) and defines the procedure for processing personal data and the measures taken to ensure the security of personal data by Sergio Tsurkanello (hereinafter referred to as the Controller).

1.1. The Controller considers respect for human and civil rights and freedoms, including the protection of privacy, personal and family life, to be a fundamental principle of its activities when processing personal data.

1.2. This Privacy Policy applies to all information that the Controller may obtain about visitors of the website https://sergiocad.com.

2. DefinitionsFor the purposes of this Policy, the following terms shall have the meanings set out below:

2.1. Personal Data — any information relating to an identified or identifiable natural person.

2.2. Processing — any operation or set of operations performed on personal data, whether or not by automated means, including collection, recording, organisation, storage, adaptation, retrieval, use, disclosure, erasure or destruction.

2.3. Automated Processing — processing carried out using information technology.

2.4. Controller — a natural or legal person who determines the purposes and means of the processing of personal data.

2.5. Data Subject — any identified or identifiable natural person whose personal data are processed.

2.6. Website — the website located at https://sergiocad.com.

2.7. Restriction of Processing — the marking of stored personal data with the aim of limiting their processing in the future.

2.8. Erasure — the irreversible destruction of personal data without the possibility of recovery.

2.9. Third Party — any natural or legal person other than the data subject, controller, or persons authorised to process personal data under the authority of the controller.

2.10. Cross-border Data Transfer — transfer of personal data to a recipient located outside the European Economic Area (EEA).

• 3. Rights and Obligations of the Controller 3.1. The Controller has the right to:receive accurate personal data directly from the data subject;
• process personal data without consent where permitted by GDPR on lawful grounds;
• determine appropriate technical and organisational measures to ensure compliance with GDPR.
• 3.2. The Controller is obliged to:provide data subjects with information regarding the processing of their personal data upon request;
• process personal data lawfully, fairly, and transparently;
• implement appropriate security measures to protect personal data;
• respond to requests and complaints from data subjects within statutory time limits;
• ensure public access to this Privacy Policy.

4. Rights of Data Subjects4.1. Data subjects have the right to:

• access their personal data;
• rectification of inaccurate or incomplete personal data;
• erasure (“right to be forgotten”) where applicable;
• restriction of processing;
• data portability;
• object to processing, including processing for direct marketing purposes;
• withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal;
• lodge a complaint with a supervisory authority.

4.2. Data subjects are responsible for providing accurate and up-to-date personal data.

5. Principles of Personal Data ProcessingPersonal data processing is carried out in accordance with the following principles:

• lawfulness, fairness, and transparency;
• purpose limitation;
• data minimisation;
• accuracy;
• storage limitation;
• integrity and confidentiality.

6. Purposes of Personal Data Processing Purpose:Providing users with access to services, information, and materials available on the Website.

• Personal Data Processed:email address
• first name and last name
• Legal Basis (GDPR Article 6):data subject’s consent;
• performance of a contract or pre-contractual measures.
• Types of Processing:collection, storage, systematisation, use, anonymisation, and deletion;
• sending informational and marketing emails (only with explicit consent).

7. Legal Grounds for ProcessingProcessing of personal data is carried out on one or more of the following legal bases:

• consent of the data subject;
• necessity for the performance of a contract;
• compliance with a legal obligation;
• legitimate interests of the Controller, provided such interests do not override the rights and freedoms of the data subject.

8. Data Collection, Storage, and Protection8.1. The Controller implements appropriate technical and organisational measures to ensure the security of personal data and prevent unauthorised access.

8.2. Personal data shall not be disclosed to third parties except where required by law or with the explicit consent of the data subject.

8.3. Data subjects may request correction or updating of their personal data by sending an email to

tsurkanello@sergiocad.com with the subject line “Personal Data Update”.

8.4. Personal data are stored only for as long as necessary to fulfil the purposes for which they were collected or as required by applicable law.

8.5. Consent may be withdrawn at any time by sending an email to

tsurkanello@sergiocad.com with the subject line “Withdrawal of Consent”.

8.6. Third-party services (including payment systems and communication providers) process personal data in accordance with their own privacy policies. The Controller is not responsible for the actions of such third parties.

9. Actions Performed on Personal DataThe Controller may perform the following actions:

• collection;
• recording;
• storage;
• updating;
• use;
• anonymisation;
• restriction;
• erasure and destruction.

Processing may be automated or non-automated.

10. Cross-Border Data Transfers10.1. Where personal data are transferred outside the EEA, the Controller ensures that such transfers comply with GDPR requirements, including the use of appropriate safeguards (e.g., Standard Contractual Clauses).

11. ConfidentialityAll persons with access to personal data are required to maintain confidentiality and must not disclose personal data without a lawful basis.

12. Final Provisions12.1. Any inquiries regarding personal data processing may be addressed to the Controller at

tsurkanello@sergiocad.com.

12.2. The Controller reserves the right to amend this Privacy Policy. The current version remains effective until replaced.

12.3. The current version of this Privacy Policy is publicly available at:

https://sergiocad.com#popup:PrivacyPolicy

1. General InformationThis Cookie Policy explains how Sergio Tsurkanello (hereinafter referred to as the Controller) uses cookies and similar technologies on the website

https://sergiocad.com.

This Policy is prepared in accordance with:

• Regulation (EU) 2016/679 (General Data Protection Regulation, GDPR);
• Directive 2002/58/EC (ePrivacy Directive).

By using the Website, the user is informed about the use of cookies in accordance with this Policy.

2. What Are CookiesCookies are small text files that are stored on the user’s device (computer, tablet, smartphone) when visiting a website. Cookies allow the website to recognize the user’s device and store certain information about preferences or previous actions.

Cookies do not contain viruses and do not allow access to the user’s device.

3. Types of Cookies UsedThe Website may use the following categories of cookies:

3.1. Strictly Necessary CookiesThese cookies are essential for the proper functioning of the Website and cannot be disabled. They ensure basic functions such as page navigation and access to secure areas of the Website.

Legal basis: GDPR Article 6(1)(f) — legitimate interest.

3.2. Functional CookiesThese cookies allow the Website to remember choices made by the user (such as language or region) and provide enhanced, more personalised features.

Legal basis: GDPR Article 6(1)(a) — user consent.

3.3. Analytical / Performance CookiesThese cookies help understand how visitors interact with the Website by collecting information anonymously (e.g. pages visited, time spent on the Website). This data is used solely to improve the Website’s performance and usability.

Legal basis: GDPR Article 6(1)(a) — user consent.

3.4. Marketing CookiesMarketing cookies may be used to track visitors across websites for the purpose of displaying relevant advertisements or sending informational emails, only where explicit consent has been given.

Legal basis: GDPR Article 6(1)(a) — explicit consent.

4. Third-Party CookiesThe Website may use third-party services (such as analytics tools, payment providers, or embedded content). These third parties may place cookies on the user’s device in accordance with their own privacy and cookie policies.

The Controller does not control and is not responsible for the use of cookies by third parties.

5. Cookie Management and User ControlUsers can manage or disable cookies at any time through their browser settings. Please note that disabling certain cookies may affect the functionality of the Website.

Users may also withdraw their consent to the use of non-essential cookies at any time.

6. Storage PeriodCookies may be stored on the user’s device for different periods:

• Session cookies are deleted automatically when the browser is closed;
• Persistent cookies remain stored for a defined period or until manually deleted.

Cookies are stored no longer than necessary to achieve their purpose.

7. Personal Data and CookiesWhere cookies are considered personal data, they are processed in accordance with the Website’s Privacy Policy and GDPR requirements, including confidentiality, data minimisation, and security.

8. Updates to This PolicyThe Controller reserves the right to update this Cookie Policy at any time. Changes take effect upon publication on the Website.

9. Contact InformationFor any questions regarding the use of cookies, please contact the Controller at:

tsurkanello@sergiocad.com

10. AvailabilityThe current version of this Cookie Policy is publicly available at:

https://sergiocad.com

1. General ProvisionsThese Terms of Use (hereinafter referred to as the Terms) govern access to and use of the website

https://sergiocad.com (hereinafter referred to as the Website), operated by Sergio Tsurkanello (hereinafter referred to as the Owner).

By accessing or using the Website, the user confirms that they have read, understood, and agreed to be bound by these Terms. If the user does not agree with these Terms, they must discontinue use of the Website immediately.

2. Scope of Services and Products2.1. The Website provides information, digital materials, educational content, consultations, and other products related to exocad CAD/CAM software, including but not limited to:

• training materials;
• digital educational products;
• consulting and expert services;
• informational content related to dental CAD/CAM workflows.

2.2. The Website and its content do not represent official exocad software, exocad GmbH products, or an authorized reseller relationship, unless explicitly stated otherwise.

2.3. All products and services offered are intended for educational and informational purposes only.

3. Eligibility3.1. By using the Website, the user confirms that they are at least 18 years old or have legal capacity under applicable law.

3.2. Use of the Website for unlawful or prohibited purposes is strictly forbidden.

4. Intellectual Property Rights4.1. All content published on the Website, including but not limited to:

• texts;
• graphics;
• videos;
• training materials;
• course structures;
• trademarks and logos (excluding third-party trademarks such as exocad),

is the intellectual property of Sergio Tsurkanello, unless otherwise stated.

4.2. Any reproduction, distribution, modification, public display, or commercial use of Website content without prior written consent of the Owner is prohibited.

4.3. Third-party trademarks, including exocad, remain the property of their respective owners and are used solely for descriptive and educational purposes.

5. User ObligationsThe user agrees to:

• provide accurate and lawful information when required;
• refrain from copying, sharing, reselling, or distributing digital products without authorization;
• not attempt to gain unauthorized access to the Website or its systems;
• comply with all applicable local, national, and EU laws.

6. Payments and Digital Products6.1. Certain products or services on the Website may be offered for a fee.

6.2. Payments are processed via third-party payment providers. The Owner does not store or process payment card data.

6.3. Due to the nature of digital content, once access to a digital product has been granted, refunds may be limited or excluded in accordance with EU Directive 2011/83/EU, unless otherwise required by mandatory consumer protection law.

6.4. By purchasing digital content, the user expressly agrees to the immediate performance of the service and acknowledges the potential loss of the right of withdrawal where legally applicable.

7. Disclaimer of Liability7.1. All content and products are provided on an “as is” and “as available” basis.

7.2. The Owner does not guarantee:

• uninterrupted availability of the Website;
• error-free content;
• specific professional or commercial outcomes from using the educational materials.

7.3. The Owner shall not be liable for:

• indirect or consequential damages;
• loss of profit or data;
• professional decisions made by users based on Website content.

7.4. The user is solely responsible for applying acquired knowledge in clinical, technical, or commercial practice.

8. Limitation of Professional Responsibility8.1. Content related to dental CAD/CAM workflows and exocad usage does not constitute medical, legal, or regulatory advice.

8.2. Users must independently verify compliance with local regulations, laboratory standards, and professional requirements.

9. Third-Party Services and Links9.1. The Website may contain links to third-party websites or services.

9.2. The Owner is not responsible for the content, policies, or practices of third-party resources.

Use of third-party services is at the user’s own risk.

10. Personal Data10.1. Processing of personal data is governed by the Website’s Privacy Policy and Cookie Policy.

10.2. By using the Website, the user confirms that they have reviewed and accepted these policies.

11. Termination of Access11.1. The Owner reserves the right to restrict or terminate access to the Website or purchased content if the user violates these Terms.

11.2. Termination does not affect accrued rights or obligations.

12. Governing Law and Jurisdiction12.1. These Terms are governed by and interpreted in accordance with European Union law, including applicable consumer protection regulations.

12.2. Any disputes shall be subject to resolution in accordance with applicable EU legal procedures or competent courts, unless mandatory local law provides otherwise.

13. Amendments13.1. The Owner reserves the right to modify these Terms at any time.

13.2. Updated versions take effect upon publication on the Website.

14. Contact InformationFor any questions regarding these Terms, please contact:

tsurkanello@sergiocad.com

15. AvailabilityThe current version of these Terms of Use is available at:

https://sergiocad.com